
When working in the customer service industry, one tends to ask questions to be polite. I always like to make small talk with people. I don't usually expect honest answers. I especially don't want to hear an honest answer if it's complaining about something.
Me: Hi, How are you?
Joe: I'm just alright. Getting ready for a long day
Me: Oh yeah? I know those well
Joe: Probably not the kind I'm about to have
Me: Hmmmm, maybe not
Joe: Yeah, my day is going to be horrible
Me: I am very sorry to hear that. Whip cream?
Joe: I'm really going to need all I can get for what's going to come
Me: Well how about I throw in an extra shot of espresso for you
Joe: That would be nice. Maybe it will make the next 6 hours go by faster
Me: I hope so
Joe: So, do you know what I have to do
Me: (I was trying not to hear...)
Joe: I have to go to a DUI class. I got a DUI a bit ago so I have to sit through a class with a bunch of drunks.
Me: (Aren't you one of them too?)
And for me, none of this needed to be said. He could have stopped right before DUI class. But thank god he didn't. I might have stayed up at night wondering what he was going to do after he got the coffee.
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