Today a lady decided to order her drink with her i-pod still in. I understand having the headphones but to have music at the same time doesn't quite make sense.
She must have forgotten because she starts to shout out what she wants. I then ask her if she wants whip cream (which she doesn't hear). So I ask her again, she still can't hear. So then I shout and she shouts back. Then she turns to the customer in line behind her and shouts to her: "It' so hard to hear with headphones in!"
And that is why I am so lucky. Not everybody gets to see that on a daily basis.
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